Welcome to Big Dawg Leatherworks LLC! We are a custom leather goods company that started with a simple vision for a personalized leather sheath. However, our craftsmanship and attention to detail quickly caught the attention of our friends and loved ones who wanted to add their own personal touches to their leather accessories.

As a full-time professional firefighter, I found inspiration in my own profession and began designing and producing custom helmet fronts, radio straps, and more for fellow first responders. It was at this point that Big Dawg Leatherworks truly started to take shape.

But our journey didn't stop there. By a stroke of luck, a close friend who happened to be a small business owner came to us with a request for custom Renaissance fair accessories and training leads for their business. This opened up new horizons for us, pushing us to explore and create unique pieces beyond our initial scope.

With the unwavering support of our loyal customers, we have continued to grow and expand, constantly pushing the boundaries of our creativity and craftsmanship. At Big Dawg Leatherworks, we believe that anything is possible with the support of a strong and passionate community.

Whether you are looking for custom leather sheaths, unique accessories for a specific event, or personalized leather products that reflect your personality, we are here to bring your vision to life. Our dedication to quality, customer satisfaction, and attention to detail sets us apart, and we intend on being around for a long time.

Thank you for choosing Big Dawg Leatherworks LLC. Join us on this exciting journey, and let us create something truly special for you.

Big Dawg Leatherworks, your one stop solution to your custom leather needs. From LARP accessories to first responder goods and everything in between Big Dawg Leatherworks has you covered!

Our mission at Big Dawg Leatherworks LLC is to create custom leather accessories that surpass your expectations. As the owner and sole operator, I am committed to using only the highest quality materials, all made in the USA. We strive to deliver products that not only showcase exceptional craftsmanship but also reflect our dedication to supporting local manufacturers and American-made products. With a focus on attention to detail, precision, and durability, we aim to provide you with leather accessories that not only enhance your style and individuality but also withstand the test of time. We take pride in our ability to combine traditional leatherworking techniques with innovative designs, ensuring that each product is unique and of the highest possible quality. By constantly pushing the boundaries of our craft, we aim to maintain our position as a trusted and reputable provider of custom leather accessories in the Tri-State area.

To order your custom leather goods simply contact us either through one of our social media pages, send an email to bigdawgleatherworks@gmail.com or call the shop at (717) 220-5286.

• Bigdawgleatherworks@gmail.com
• (717) 220-5286

Website Privacy Policy

Big Dawg Leatherworks LLC

Last Updated: February 2, 2024

Introduction

At Big Dawg Leatherworks LLC ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.bigdawgleatherworks.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Collection of your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

Use of your Information

We may use information collected about you via the Site to:

1. Process your orders and manage your account.
2. Email you with updates, newsletters, and special offers.
3. Increase the efficiency and operation of the Site.
4. Monitor and analyze usage and trends to improve your experience with the Site.
5. Notify you of updates to the Site.

Disclosure of your Information

We will not share any personal information that we have collected from or regarding you except as described below:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Online Postings: When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Big Dawg Leatherworks LLC
Email: bigdawgleatherworks@gmail.com
Phone: 717-220-5286

Policy Changes

We will post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Site's home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

Your consent

By using our site, you consent to our Privacy Policy.

Please note that this is a simplified privacy policy and may need to be expanded to cover all regulatory requirements for your region. It is advised to consult with a legal professional to ensure all requirements are met.

 

Return Policy

Thank you for shopping at Big Dawg Leatherworks LLC. We strive to provide quality products and excellent customer service. If you need to return an item, please read our return policy carefully.

1. Custom Ordered Items:
We regret to inform you that any item that has been custom ordered cannot be returned or exchanged. Custom ordered items are specially made according to your specific requirements and are unique to you. Therefore, it is important to review and confirm all details before placing a custom order.

2. Stock Items (Apparel, Stickers, and Other Accessories):
If you have purchased a stock item such as apparel, stickers, or other accessories, you may return the item within a 30-day period from the date of purchase.

3. Return Process:
To initiate a return, please follow these steps:
a. Contact our customer support team within 30 days of your purchase to request a return authorization. You can reach us by email at bigdawgleatherworks@gmail.com or by phone at 717-220-5286.
b. Provide the following information when contacting us:
- Order number
- Item(s) you wish to return
- Reason for the return
c. Once your return request is approved, we will provide you with a return authorization number (RA number) and further instructions on how to proceed.
d. Please ensure that the item(s) being returned are in their original condition, unused, and with all tags and packaging intact.
e. Pack the item(s) securely and include the RA number on the package.
f. Ship the item(s) to the address provided by our customer support team. Please note that the cost of return shipping will be at your expense.

4. Refunds:
Upon receiving and inspecting the returned item(s) in accordance with our return policy, we will process the refund. The refund will be issued using the original payment method used for the purchase. Please note that shipping charges are non-refundable.

5. Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue promptly by offering a replacement or refund, depending on the circumstances.

Please note the following additional points:

- We recommend using a trackable shipping service or purchasing shipping insurance when returning items to ensure their safe arrival.
- We reserve the right to refuse returns that do not comply with our return policy.
- Any items returned without an approved return authorization will not be accepted.
- Clearance/sale items may not be eligible for returns unless they are damaged or defective.

If you have any further questions or need clarification regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you.

Big Dawg Leatherworks LLC